| Acquire Construct and Manage Assets - Capabilities |
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| Design and construct productive assets - Context |
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| Maintain productive assets - Context |
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| Plan and acquire assets - Context |
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| Deliver Physical Products - Capabilities |
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| Manage logistics and warehousing - Context |
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| Plan for and align supply chain resources - Context |
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| Procure materials and services - Context |
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| Produce Manufacture Deliver product - Context |
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| Deliver Services - Capabilities |
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| Deliver service to customer - Context |
|
| Establish service delivery governance and strategies - Context |
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| Manage service delivery resources - Context |
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| Develop Vision and Strategy - Capabilities |
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| Define the business concept and long term vision - Context |
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| Develop business strategy - Context |
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| Execute and measure strategic initiatives - Context |
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| Develop and Manage Business Capabilities - Capabilities |
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| Develop and manage enterprise wide knowledge management KM capability - Context |
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| Manage business processes - Context |
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| Manage change - Context |
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| Manage enterprise quality - Context |
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| Manage environmental health and safety EHS - Context |
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| Manage portfolio program and project - Context |
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| Measure and benchmark - Context |
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| Develop and Manage Human Capital - Capabilities |
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| Develop and counsel employees - Context |
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| Develop and manage human resources planning policies and strategies - Context |
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| Recruit source and select employees - Context |
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| Redeploy and retire employees - Context |
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| Reward and retain employees - Context |
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| Develop and Manage Products and Services - Capabilities |
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| Develop products and services - Context |
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| Generate and define new product service ideas - Context |
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| Govern and manage product service development program - Context |
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| Manage Customer Service - Capabilities |
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| Develop customer care customer service strategy - Context |
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| Evaluate customer service operations and customer satisfaction - Context |
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| Plan and manage customer service contacts - Context |
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| Service products after sales - Context |
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| Manage Enterprise Risk Compliance Remediation and Resiliency - Capabilities |
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| Manage compliance - Context |
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| Manage enterprise risk - Context |
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| Manage government and industry relationships - Context |
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| Manage legal and ethical issues - Context |
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| Manage Financial Resources - Capabilities |
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| Manage fixed asset project accounting - Context |
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| Manage internal controls - Context |
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| Manage taxes - Context |
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| Manage treasury operations - Context |
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| Perform general accounting and reporting - Context |
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| Perform planning and management accounting - Context |
|
| Perform revenue accounting - Context |
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| Process accounts payable and expense reimbursements - Context |
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| Process payroll - Context |
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| Manage Information Technology - Capabilities |
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| Deliver and support information technology services - Context |
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| Deploy information technology solutions - Context |
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| Develop and maintain information technology solutions - Context |
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| Develop and manage IT customer relationships - Context |
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| Manage enterprise information - Context |
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| Manage the business of information technology - Context |
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| Market and Sell Products and Services - Capabilities |
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| Develop and manage marketing plans - Context |
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| Develop and manage sales plans - Context |
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| Develop marketing strategy - Context |
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| Develop sales strategy - Context |
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| Understand markets customers and capabilities - Context |
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